Donna called to thank us for the excellent work performed by Mark Darlington and Malcolm Jackson, who were tasked recently with delivering a “hospital bed” to a home address, which is always challenging!
Donna mentioned that she was “particularly impressed with the communication in advance of the delivery and then the tenacity shown by the crew to manoeuvre the bed successfully to ensure the customer got exactly what they wanted”
Although having called the crew to pass on her thanks personally Donna wanted to ensure all relevant parties hear about this and receive thanks for their part in delivery from warehouse pick through trunk to delivery.