On the Road
All goods travelling with Bishopsgate are barcoded and scanned throughout their entire life ensuring full tracking and accountability. You don’t need to phone us to ask where your goods are; this information is available on line and in real time. To help, we now have an easy to use APP that allows you to access this information seamlessly on either your smart phone or tablet. Complete visibility and traceability for your deliveries and collections continues to be our watch word.
Our standard service is to deliver, position and place the goods where the customer requires them. And to prove that we have met our promise to you, we now take photographs of the goods unpacked and placed in their resting place…and all in real time too
Coming shortly and going hand in hand with the scanned goods workflow is a complete GPS tracking solution for our vehicles enabling customers to see a live view of exactly where their goods are on the road with a live estimated time of arrival.
In the warehouse
At the core of Bishopsgate’s system is a warehouse management software powered by Mandata. Put very simply, everything that comes in has a label that determines when it comes in and where it is placed in the warehouse. This information is available to you, via our online portal too, in real time. Our warehouse software facilitates the seamless workflow from customers placing their own orders online with our dedicated customer services team, through to being prepared, picked and planned.
On line booking
Our on-line booking and tracking system offers real transparency of service backed by ease of use – saving you time and frustration and putting you in control of your deliveries.
Our customers like to be in control and they prefer to interface directly with our IT systems without the need for duplicating manual data entry that increase the risk of delay and keying in errors. Bishopsgate fully supports direct, seamless and secure EDI server to server connections which pass continuous data back and forth, loading jobs in bulk and generating POD reports and more.
And flexibility is key. We liken ourselves to a speedboat rather than a tanker. If you require a bespoke and often complex solution, our IT team will be able to deliver it on time and to budget.
Booking on line is easy too with full access to a whole suite of information regarding your delivery and collection.
In the Back Office
Bishopsgate’s website for example is now fully secured with HTTPS technology and boasts a highly prestigious “A” grade from the CA Security Council for quality of SSL strength, attack vector mitigation, and maintaining secrecy. This ensures that our customer’s data is transferred securely when using online services. It is these online services offered through the website which enable our customers to have 24hour control and visibility over all their orders.
Digital Security is of the utmost importance to Bishopsgate, and digital security is no different. We invest heavily in using the latest enterprise grade technologies and products in order to keep our customer’s and our own data safe, this includes multi-point authentication, 24/7/365 monitored and managed systems, highest grade SLA’s with providers and end to end encryption.