Broughton RUFC and Bishopsgate have recently renewed their sponsorship deal to build on the collaboration initiated 18 months ago between Tim Bloch (Bishopsgate MD) and Nick Jones (Bishopsgate Night Shift Manager). Nick is at the centre of things for Bishopsgate at night when the trunk vehicles meet each night and he plays a central role, as can be seen from the picture on the pitch, behind the scenes at Broughton RUFC. Although England RFU may not have fared as well as many hoped in the Rugby World Cup there were smiles all-round the Bishopsgate Manchester Depot as Broughton RUFC started the season as they mean to go on – as winners. Martin Gorman, Bishopsgate Manchester Depot Manager, noted “Everyone at Bishopsgate were really pleased to hear how well Broughton RUFC had done recently when they beat local rivals Eccles RFU 83 points to 7 at Salford.” After the game Nick commented, “The Broughton lads, modelling our new kit, were eager to kick-start the season with a win and that’s exactly what we did providing plenty of confidence going forward for the rest of the season” Broughton RUFC Chairman, Ian Mac added, “I was pleased to see all our hard work paying off in the opening game of the season” Bishopsgate’s Manchester depot are used to winning as they are consistently the top performing depot within the business and they set the bar for everyone else to follow. Performance is tracked at Bishopsgate by the central customer service team based in Royal Wotton Bassett, across all depots using the powerful customer focused software and tracked through the very demanding set of quality conformance objectives. In simple terms a promise broken or non-conformance is a failure however small and even if the final delivery is achieved on time and in full. This data is utilised by all the key players within the business to help their focus on continual improvement and maintain a customer service level of over 99%. Let’s hope Bishopsgate and Broughton RFC continue to meet and exceed all expectations!